What our customers are saying

We have just implemented FinancialForce PSA and FinancialForce Accounting as enterprise wide systems. And, I must say that all of my expectations have been exceeded. I had a notion that having our entire internal enterprise systems native to the Salesforce.com platform would be more effective and efficient.

Now I realize that initially I underestimated the resulting benefits and positive outcomes by several orders of magnitude. Being able to track all of our business from Accounts, Contacts Leads and Opportunities through closed-won sales to the delivery and completion of the project, to the final billing, all on one platform, with one interface, using one data repository, is amazingly powerful. And, all of the required support processes like time and expense, resource scheduling and resource management, as well as reporting and dashboards being fully integrated with every other dependent function, is the way it should be. I just can’t imagine going back to the “old school” way. We are highly recommending this solution to our clients.

This is the way it should be done

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Going Global with PSA

FinancialForce PSA has helped HumanConcepts move our Professional Services organization from a country-specific team to a global team. Many features, such as time-tracking, billing, and project notes, are helping us to effectively communicate the current project status to the executive team, track projects running over budget, and keep our sales team aware of progress and issues encountered. Next, we are looking to PSA to help us manage resource allocation based on current utilization and up-coming sales opportunities!

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